Where? Central Auckland, close to shops, NZ's national stadium and public transport right out the door helping serve thousands every week.We are looking for experienced full-time Department Managers to join our leadership team. We are not 24 hours allowing good work life balance and varied shifts which will include day/night shifts and the busy weekends. You will have a minimum of 37.5 hours each week.Position title:Multiple Department Manager positions for our restaurant based at McDonald's Balmoral (192 Balmoral Road, Balmoral, Auckland)Responsibilities:In addition to assisting with shift management, Department Managers develop specialised expertise in the areas of Product and Quality Management, Customer Experience Management and People Performance Management with sole responsibility for these areas.Overall responsibilities include:Delivering outstanding hospitality, sales, people practices and profit on shifts and ensuring every customer has a memorable McDonald's experience.Managing employees to ensure that restaurant operations and procedures are adhered to.Lead the crew and fellow managers to deliver great business outcomes by bringing the Macca's experience to life on each and every shift. Build a customer experience with everyone coming in – make this a memorable visit!Leads the compliance for all safety and security standards which includes investigating all incidents and taking corrective actions to ensure a safe working environment for all employees and customers.Guarantee the restaurant is appropriately staffed with well-trained and happy staff from hiring through to performance management where required.Ensuring the restaurant is stocked with sufficient product and that the kitchen is operating effectively to serve gold standard food to every customer.Ensure all equipment is working and have technical experience to maintain.Create strategies to balance day-to-day activities with long-term restaurant business plans. Develops and monitors plans for executing projects on time and within budget. This includes working with the Operations Manager to create a sales plan to achieve profit and growth targets.Qualifications/experience:To be considered for a Department Manager role, applicants should have relevant experience at Department Manager level (minimum of DLM and 2 McDonald's department qualifications). Attended the CEC, PQC or PPC training courses (or equivalent).Desired personal attributes:We are looking for motivated reliable leaders with great leadership attributes, a strength and passion for customer service, excellent literacy and computer skills, and a willingness to learn through our traineeship pathway.Use initiative and build others' confidence in your ability to lead a large team of 70 employees.High degree of integrity and role model all McDonald's Policies (Respectful Workplace Policy, social media Policy), labour laws, security and safety procedures.Passion for personal development and training others.In order to be considered for this role:All applications must have evidence of their right to work in NZ.Applicants will need to upload copies of their CVs along with evidence of their relevant McDonald's qualifications and any written employment references which confirm relevant work experience.Contactable referees must be stated on the CV. CVs which simply say "referees available on request" will not be considered, because referee details are specifically being requested as part of the application process.Note: Current McDonald's employees must seek approval from their Franchisee and/or Supervisor; without this approval you will not be considered for any of the available roles.Your application will include the following questions:Which of the following statements best describes your right to work in New Zealand?How many years' experience do you have as a department manager?
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