Customer Support Specialist - Work From Home

Job Description: We are looking for a Customer Support Specialist to join our team at Supervalu.
This is a part-time, entry-level position that allows you to work from home in Hamilton, Waikato, NZ.
As a Customer Support Specialist, you will be responsible for providing excellent customer service and support to our clients.
Responsibilities:- Respond to customer inquiries via phone, email, and chat in a timely and professional manner- Handle customer complaints and provide appropriate solutions- Escalate issues to the appropriate department when necessary- Keep detailed records of customer interactions and transactions- Assist with order processing and tracking- Stay up to date on product knowledge and company policies- Provide feedback to the management team to improve customer experience Requirements:- Hardworking and reliable- Attention to detail and analytical skills- Excellent communication skills- Ability to work independently and as part of a team- Basic computer skills- High school diploma or equivalent Benefits:- Company-provided equipment- Parental leave- Medical coverage Working Environment:At Supervalu, we believe in continuously learning and adapting to stay ahead in a rapidly changing world.
As a Customer Support Specialist, you will have the opportunity to grow and develop your skills in a supportive and inclusive environment.
Deadline to apply: ******** Equal Opportunity Statement:Supervalu is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status.
We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.