Customer Support Assistant

Job Description: Honeywell International is seeking a part-time Customer Support Assistant to join our team in Hamilton, Waikato, NZ.
As an Associate Level position, the ideal candidate will have at least 2 years of experience in customer support roles.
We are looking for a resourceful and resilient individual who possesses strong project management and persuasion skills.
Responsibilities: - Provide exceptional customer support via phone, email, and chat - Assist customers with product inquiries, technical issues, and order processing - Collaborate with internal teams to resolve customer complaints and escalations - Maintain accurate records of customer interactions and transactions - Identify opportunities for process improvement and customer satisfaction enhancement - Assist with special projects and initiatives as needed Requirements: - 2+ years of experience in customer support roles - Excellent communication and interpersonal skills - Strong project management and persuasion skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software - High school diploma or equivalent required, Bachelor's degree preferred Benefits: - Paid Time Off (PTO) - Profit sharing - Free accommodation Working Environment: At Honeywell International, we promote equality and fairness for all employees.
We believe in creating a supportive and inclusive work environment where everyone has the opportunity to succeed.
Deadline to Apply: September 10, 2024 Equal Opportunity Statement: Honeywell International is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status.
We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.