Thank you for your interest in this position.We have received your application from Indeed, so the first step of your application is complete. To finish your application, we will email you further details.Avanti Finance Group is a privately owned non-bank lender operating across New Zealand and Australia. We are on a growth mission to lead and inspire our industry through innovation and the development of exceptional financial services products while fostering a motivated and engaged workplace culture that is centered around personal growth and high performance.You'll be part of a team learning about every part of our business while being backed 100% by a Manager who is passionate about the success of their team!As a Customer Services Specialist, you'll have the opportunity to really make this role your own, push the boundaries, and get seriously involved to align with business strategy and drive great outcomes. You'll do this using your rapport-building and sound decision-making skills along with your solutions-focused outlook. You will provide support to our customers with the aim of having genuine conversations and asking the right questions in order to assist them.We are looking for candidates who:Have previous customer contact centre experience, but just as importantly is your attitude, energy, and passion for helping people.Thrive in a team environment, always bringing positive energy.Have a high degree of written and verbal communication skills with a good eye for detail.Are eager to learn, succeed, and develop yourself within a constantly growing company.Have fantastic computer literacy, including the ability to quickly learn new systems.Demonstrate consistently strong and organised work ethic, taking personal responsibility for actions.Have the ability to stay calm and focused when working under pressure and to deadlines.What's in it for me?Within the Avanti Finance Group, you can look forward to flexible and hybrid working as we offer up to two days working from home following the initial training period. We give back to our communities through our support of Duffy Books, and by offering an Annual Volunteer Day for you to use for a purpose that's close to your heart. We believe in celebrating diversity, and we also celebrate talent and development by working with you through an established capability framework that puts you in the driving seat of your development while achieving business goals. You won't find a gender pay gap here, as we have great remuneration packages but as we all know there's more to an awesome job than the money. If you are happy and fulfilling your potential, while feeling supported, valued, and empowered, then that's a win for us! Our weekly fruit deliveries and membership with Healthy Food Guide is there for you to feel good from the inside out.Ok, great, but now what?You're still reading, so hopefully that means you're interested in us and you may be about to Google us. What you'll find is an authentic, value-driven, kiwi owned and operated finance success story. 35 years young with an exciting future ahead – now is a great time to join us! Our journey is one of continuous improvement, so curious, proactive, and motivated change makers this is where you will thrive.If you're excited about this ad, then we're excited to see your application. Hit apply now to start the conversation.Our Talent team can't wait to talk to you!
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