Customer Services & Operations Consultant

Details of the offer

Customer Services & Operations ConsultantWe are gearing up and searching for people with exceptional customer service skills that aren't afraid of hard work to join our amazing team!Part-time (32-hours per week), fixed-term position availableFixed-Term until end of April 2024 (calling all working holiday visa holders)Picton based (16 York Street) with a supportive, friendly, and caring cultureBig brands come with big responsibilities, and we are DRIVEN to be the BEST vehicle rental company in the world - TOGETHER!About the RoleIn this role you will cover both front and back of house, this means you be required to inspect cars for damages, refuel and assist with the cleaning of our vehicles both interior and exterior to ensure our customers get the best experience.You will also work from our customer counter where you will greet and interact with customers, market products and services and complete rental transactions, contracts and bookings.What we are looking for:Full, clean, valid class 1 driver's licence is essential for this role.Previous experience within retail, hospitality, customer service or similar roles.Ability to work in a fast-paced environment while delivering exceptional customer service.Comfortable learning and using various computer systems to accurately input rental information (training will be provided).Ability to follow procedures and adhere to company guidelines and standards.We operate 7 days a week, Monday to Sunday from 8 am to 8:30 pm and we are looking for someone to work part-time, in a fixed-term capacity to cover our upcoming peak season. We currently have the following shifts available:32 Hours per week working Sunday, Monday, Tuesday & Wednesday from 12.00 - 20.30 each day.What's on offer:$24.74 per hour, plus increase your earnings with our sales incentive scheme.Uniform & parking provided.Wellbeing programme incl. life insurance, discounted health insurance and superannuation options.Employee discounts on car rental across Avis Budget Group and our partners.Access to discounts and offers from retailers and big brands.Full training provided to help you achieve your goals & reach your potential.If you would like the opportunity to represent Avis Budget Group, then we want to hear from you! To be considered for this role, put an application forward by clicking Apply Now.About Avis Budget GroupWe don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries.With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.
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Nominal Salary: To be agreed

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