Customer Services Consultant

PN Personnel – Palmerston North, North IslandImmediate Start - Fixed term Assignment until July 2025We are seeking a detail-oriented Customer Service Consultant. In this role, you'll be the vital link between the organisation and our valued customers, ensuring exceptional service delivery across multiple communication channels.Whats on Offer:Long-term assignment until July 2025Full time hours (Monday - Friday)Opportunity to work with a well-known, established employerSupportive team environmentDuties:Handle customer communication via multiple channels (phone, email, and e-text)Accurately record and maintain customer information using Microsoft ExcelRespond to and resolve customer inquiries in a timely mannerDocument all customer interactions with attention to detailFollow up on customer requests and ensure complete resolutionSkills & Experience:Excellent communication skills, both written and verbalStrong attention to detail and accuracy in data entryProficiency in Microsoft ExcelProfessional phone mannerAbility to multi-task and manage competing prioritiesCustomer service experience preferredWorking Hours:8.30am - 4.30pm or 9am - 5pmMonday to Friday (no weekend work)How to Apply:Click Apply! Please send your CV and cover letter detailing your relevant experience. The recruitment for this role is being managed by PN Personnel. For more information, please feel free to contact Robyn Bills on 06 280 2401.
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