Customer Service Specialist

About the Company & Culture: Our client is a well-known business who provide services within the logistics sector.
Supporting customers and clients across a range of industries.
They are a dynamic business committed to delivering exceptional service.
About the role: We are seeking Customer Service Specialist's to join the business on a temporary project for 2 months.
As a Customer Service Specialist, you will play a crucial role in ensuring a smooth onboarding experience for their business clients Responsibilities Include:Assisting the onboarding of customers via phone & emailProviding accurate information and support to resolve customer inquiries.Following established protocols and procedures to ensure consistency and quality.Problem-solve and provide feedback when neededLiaise with internal teams as requiredStart Date: As this is a temporary role ideal candidates will be available immediately or on short notice.
Days/ Hours: Monday – Friday 8:30am – 5ppm (40 hours per week) About You: The ideal candidates will have experience in a similar position and confidence with communication.
As well as:Proven experience in a similar client service role.Excellent communication skills, both written and verbal.Exceptional interpersonal skills with a friendly and professional demeanour.Ability to manage multiple tasks and follow processes effectivelyAbility to work effectively in a fast-paced, office-based environment.
Benefits:Great location – East TamakiCompetitive hourly rate + 8% Holiday payWork with Madison recruitment and get yourself across other opportunities like this!Start work ASAPThis role will not be around for long, so if you want to join a company that is really going places then APPLY today.
Contact Sangeeta on 09 271 1152 for more information.