Customer Service & Sales Coordinator

Hello HR & Recruitment | Listed 3 days ago Listing Description Location Job Type: Full time Duration: Permanent Description A supportive work environment with opportunities for growth and development The chance to work with a dedicated and friendly team Competitive salary and benefits Our client is a leader in the label industry dedicated to providing high-quality products and services to their customers.
They are seeking an organised Customer Service & Sales Coordinator to join their team in Kerepehi, Waikato.
If you are passionate about providing excellent customer service and have strong administrative skills, we would love to hear from you!
Key Responsibilities: Serve as the first point of contact for customers, handling inquiries via phone, email, and in-person with professionalism and efficiency Process orders, track shipments, and manage customer accounts to ensure a seamless experience Assist the operations team with scheduling, coordination, and administrative tasks to support daily business functions Maintain accurate records and documentation, including updating databases and filing systems Prepare reports, correspondence, and other documentation as required Provide general office support, and assist with other administrative duties as needed Identify opportunities to improve customer satisfaction and operational efficiency Requirements: Proven experience in a customer service, operations, or administrative role Strong communication skills, both verbal and written, with a focus on customer-centric interactions Excellent organizational skills and attention to detail, with the ability to multitask and prioritise effectively Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Problem-solving skills and the ability to think on your feet to resolve customer inquiries and issues Positive attitude, flexibility, and a willingness to take on new challenges What We Offer: Competitive salary and benefits A supportive work environment with opportunities for growth and development The chance to work with a dedicated and friendly team in a company that values its employees To apply please click the button below and send through a current resume.
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