Customer Service Representative - Warkworth

Reporting to the Branch Manager, this is a varied role that will see you involved in mainly delivering our products directly to the customer. However, you will also be serving our customers on the Trade counter, receiving inwards goods, and cycle counting. Responsibilities: Ensure that our customers, who are made up of trades, businesses, and homeowners, are greeted with a cheerful smile and exceptional service. Ensure products are organised and ready for delivery, and secured to our delivery truck. Accurately check and receipt products into our systems. About the Role: This is a permanent full-time role, offering 42.5 hours a week. Working Monday to Friday, 7am-4pm with one rostered Saturday every 3 weeks. About You: To shine in this role, you'll need to be an organised and reliable team player who enjoys working in a close-knit team. You should have a customer-focused and outgoing attitude, along with a good work ethic. Be confident driving a large class 1 truck, physically fit, and health and safety conscious, as the role does involve manual handling and heavy lifting. Minimum Requirements: Experience in warehousing and/or delivery driving. Strong interpersonal skills and ability to build rapport with our valued customers. A motivated, self-driven worker, with the skill to work proactively, independently, and within a team. Confidence with computers and learning new systems. A Full New Zealand class 1 drivers' licence is essential, and a forklift licence is advantageous. Additional Benefits: Competitive hourly rate. Staff-buying privileges. Genuine development opportunities that come with being part of the wider Fletcher Building Group. Employment Education Fund. Health & Wellbeing initiatives including an Employee Assistance Program. Please note: A pre-employment medical, including drug test and criminal background check is required, as well as the legal right to work in NZ indefinitely. We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand. #J-18808-Ljbffr