Customer Service Representative - Penrose

Reporting to the Branch Manager, this is a varied role that will see you involved in mainly serving our customers on the Trade counter. However, you will also support the team in inventory management, inwards goods, and doing deliveries. You will do cycle counting, ensuring products are organised and ready for delivery, and accurately checking and receipting product into our systems.
Working behind the Trade Counter, you'll ensure that our customers, who are made up of tradies, businesses, and homeowners, are greeted with a cheerful smile and exceptional service.
The greatest focus of our teams is to work together with our customers to support them in keeping their businesses on the go!
This is a permanent, full-time role, working Mondays – Friday, 7am-4pm.
About you:
To shine in this role, you'll need to be an organised and reliable team player who enjoys working in a close-knit team. We're after someone with previous customer service experience or inwards goods/Warehouse experience. A customer-focused and outgoing attitude and good work ethic are essential.
Our Penrose team works collaboratively, so your strong teamwork and interpersonal skills are essential to this role. The ability to build rapport and relationships should be your strength, and you'll need to be confident with computers and learning new systems.
There will be manual handling required, so you'll need to be physically fit. A current Class 1 drivers' licence is required.
Competitive hourly rate
Staff-buying privileges
Genuine development opportunities that come with being part of the wider Fletcher Building Group
Employment Education Fund
Health & Wellbeing initiatives including an Employee Assistance Program.
Please note – A pre-employment medical, including drug test and criminal background check is required, as well as the legal right to work in NZ indefinitely.
We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.

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