Customer Service Representative - Part Time

Want to be part of a dedicated team making a real difference in Kiwis' lives? Trust and commitment drive us to care for our customers & each other, while recognising and nurturing potential. Let's continue this journey together. We're constantly expanding and promoting from within as we drive our digital transformation, providing ongoing opportunities now and through.What you'll be doing: Join our% NZ-based contact centre to provide exceptional customer service. Handle+ daily calls, update details, manage policies, offer advice, process payments, and occasionally quote new insurance. Navigate IT systems confidently and share your insurance expertise.The details:week training starts on theth November (Mon-Fri.am to.pm)Hybrid Working in our Auckland or Hamilton office (week day in office)Work from home opportunities if you reside outside of Auckland & HamiltonWork Technology providedMust have fibre internet connection, & internet speed ofMbps or higher & Wi-FiMust have a suitable private workspace with comfortable desk and chairNo planned leave within the firsmonths of starting.Work hours:Our opening hours are betweenam -pm on weekdays, andam -pm on weekends and on statutory holidays. Part time days and hours available are:Hours a week:xhours Saturday & Monday +x.hours Weekdays (Flexi).Hours a week:xhours Monday +x.hours Weekdays (Flexi) +x.hours SaturdayA bit about you:Passionate about helping people and delivering exceptional customer service.Calm under pressure and thrives in a structured environment.Experienced in assessing customer needs and navigating complex systems.Quick learner of detailed information, like insurance legislation, and excels at engaging with customers.Why you'll love working with us:You'll love working with us for our inclusive, diverse, supportive environment and commitment to personal growth. Enjoy a starting salary of $ annual reviews, bonuses, and benefits like a $wellbeing allowance, flexible work, discounts on insurance, and a $referral bonus. We invest in your future and value your voice.Apply and upload your resume today.If you have already applied for our full-time Customer service role, there is no need to apply. You may discuss part time options as part of your application.