Customer Service Representative - On Call, Timaru Christchurch/Canterbury, Canterbury, NZ
NZ Post
This job offer is not available in your country.
Ready to be a part of that story? Let's go! Based at the PostShop in Strathallan Street, we are looking for a Customer Service professional to deliver an exceptional level of customer service to manage inquiries, requests or concerns from customers at our front counters and by phone.
You'll champion our products and services, provide suggestions and access information for our customers. Each day is busy and varied and will see you developing your problem-solving skills.
The needs of our customers are ever-changing and happening faster every day our team needs to be one step ahead of these changes and act quickly.
Our On Call employees are an essential part of our business as we call on them to assist us as and when required. You might be called in to cover illness, extended leave or help us during our peak delivery periods.
It's a great way to balance work and lifestyle! What can we offer you?
Learning and development opportunities to help support your career development
A value-driven organisation that supports and respects its employees
A stable, profitable and government owned agency who isn't going anywhere!
What we need from you:
Be available to work on call, as and when required, weekdays, 9am - 5.30pm
Problem-solving skills - someone who can think on the fly and find the best outcomes!
Administration and data entry skills
Confidence to interact with people from all backgrounds face to face, phone and email
We are processing applications right now, so submit your application today! All applicants will be required to provide proof of their eligibility to work in New Zealand.
Any appointment will be subject to a satisfactory drug, credit and security check. NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you - Stronger together - Deliver the best.
For more information about careers at New Zealand Post visit jobs.nzpost.co.nz
#J-18808-Ljbffr