Customer Service Representative

A well known Contact Centre in Levin are seeking extra support to cover their busy spell over the next 2 months. A fun, dynamic and team focused working environment with supportive management! This Company has a warm and inviting office & are on the look out for 4 new staff members to join their processing team.The roleSupport the company with general customer service duties such as:Calling customers to ensure the correct information is on ordersOutbound calls to customers relating to their requestsEscalate complex issues to senior team members when necessaryProcessing orders & sign ups accurately and efficientlyUpdate customer information in the databaseAdministration and data entry dutiesSupporting existing staff with extra volumes of workThis role is temporary however if you prove your value there are multiple opportunities to go permanent or be extended.About YouASAP start (early Oct)8 Week assignmentExperienced customer service representativeAble to pick processes up quickly & is a quick learnerMonday - Friday, ideally 8 - 5 (flexible)Provide 2 x valid referencesHold NZ working rightsTech savvy - will be using multiple systemsClear creditThe processIf interested in this role please APPLY immediately - shortlisting will take place over the next few days with candidates completing a video interview and then interviews to be held next week. This is an excellent opportunity that can lead to permanent work within a renowned NZ Brand.Role requires basic testing, typing & data entryThis role is office basedTraining for the role is provided
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