General Information Job Type: Permanent Category: Customer Service Business: Steel Location: Rotorua Job Reference: 38423 Posted Date: 22-Oct-2024 Closing Date: 03-Nov-2024 Description Are you a customer service or trade sales support professional looking for your next challenge?
Are you looking for a 100% engaged, high performing team?
Full time, Mon-Fri only At Dimond Roofing, we are proud to have received the GreenRate Level A certification, which is the top tier rating for this globally recognised eco-label, for all ColorCote roll formed roofing products.
Our products are used by homeowners, commercial building owners, builders and farmers across the country.
We have an environment where everyone can share ideas and have a go and believe that by bringing together our diverse skills, ideas, and experiences, we can create better results than we ever expected.
The opportunity: Our customers are the heart of what we do, and we are in search of an enthusiastic and self-motivated Customer Service Representative to join our team in Rotorua.
In this role, you will be responsible for delivering exceptional customer service while supporting existing internal and external stakeholders.
This is a full-time permanent position, working Monday to Friday, 8am - 4.30pm and reporting to the Customer Service Team Leader.
You will also work closely with wider sales and operations teams.
We are looking for a special person who will be attending to our customers' requests regarding deliveries, products, pricing, purchasing, credits and other inquiries via phone, email, and/or over the counter.
About you: Experience in a similar industry would be advantageous; however, we are open-minded.
More important to us is the fit within our team and culture, and the ability to swiftly pick up and understand technical information and product knowledge to hit the ground running.
Ideally, you are customer-focused, a natural at building relationships with a diverse group of people and possess exceptional communication skills, both written and verbal.
Also, you pay great attention to detail, have the ability to prioritise tasks, are excellent at time management, and have confidence using computers and any ERP systems.
What we offer: We understand that our people are our greatest asset; therefore, being part of the Fletcher Building Group, you will have access to these awesome benefits: Discounts, lots of them; across a range of businesses and products An incredible Employee Education Fund, for you and dependents Employee Welfare Fund to help in times of need Ability to join the Fletcher Building share scheme An industry-leading parental leave scheme Positive and inclusive work culture If you are quality-focused and are excited about joining a dynamic team that's willing to contribute to your success, then we encourage you to apply online today.
Join Dimond Roofing and be a part of shaping the future of building solutions!
As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees.
We welcome applicants from diverse backgrounds to apply to any of our vacant positions.
Talk to us about our flexible working arrangements and career pathways.
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