Customer Experiences Assistant

Details of the offer

Casual / On-call

Rotorua

Kia hiwa ra!

For over 40 years, manuhiri (visitors) from around the world have travelled to see the famous Agrodome Farm Show. The Woollen Mill and Shearing Museum are located on-site to add to the educational and fun time experienced 365 days a year.

Reporting to the Customer Experience Manager, this role will see you welcoming manuhiri from all over the world, sharing your knowledge about our activities at the Agrodome and ensuing every visitor has an unforgettable experience. You will be selling tickets, confirming reservations, coordinating groups and ensuring everything flows well. You will also get the opportunity to learn some essential retail skills.

As part of the Ngai Tahu Tourism group this position is an opportunity to contribute to the group's vision of enriching the lives of current and future generations of Ngai Tahu Whanui.

A little bit about what you'll need to succeed in this role:

Can impress our manuhiri with your exceptional customer service skills

Has a minimum of 12 months customer service/retail experience

Works well in a diverse team

Keeps calm under pressure

Can work shifts on weekdays, weekends and public holidays

Is open to learning about Ngai Tahu culture and history

Our purpose is to make the connection - with our manuhiri, through our people, to our place and Ngai Tahu values.

We take great pride in warmly welcoming manuhiri to our experiences and manaakitanga (hospitality) is one of our core values that drives the way we do business.

Interested in joining us?

Agrodome is a fun, unique and safe place to work and we'd like to keep it that way. Before starting with us, you'll go through a range of checks, including drug and alcohol testing. Health and safety is super important and this is part of how we keep you, our team and our customers safe.

Want to find out a little bit more about us?

www.agrodome.co.nz

To apply, please follow the link below and submit your application online.

Apply now - nau mai, haere mai, tauti mai!

Job Details

Reference #

31497

Business areas

Agrodome

Posted on

Monday 21 Oct 2024

Closes on

04 Nov 2024 12:00

Expertise

Hospitality & Tourism

Work type(s)

Casual

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Nominal Salary: To be agreed

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Job Function:

Requirements

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