Customer Service Partner

About the RoleReporting to the Customer Service Manager, the main responsibility of this role is to manage orders for your portfolio of customers.This is a key relationship role where building strong relationships and knowing your customers business is vital.Some of the main responsibilities are to process all orders efficiently and accurately while proactively advising Customers of any changes or impacts to their orders.You will demonstrate strong problem-solving skills to own and resolve Customer issues in line with company processes and where necessary coordinate activities with other departments to ensure complete Customer satisfaction.Proactiveness, multitasking, accuracy, clear communication and maintaining strong relationships with customers will be the key to success in this role.Hours of work will be based on the requirement of the business to support regional customers from Monday to Friday during the hours of 8.00 am to 5.00 pm.About the Team :We are a team of like-minded people, passionate about providing a great customer experience. As a team, we enjoy a good laugh and having some fun, in an environment where we learn from each other and always look for new and innovative ways to get the job done.We are a close-knit team looking for someone to grow and develop alongside us.About the PersonThe ideal candidate will be passionate about people and customer service with great communication skills. You will have experience within a similar position and previous SAP experience is preferred but not required.If you enjoy solving problems, building strong relationships and are comfortable taking initiative, then we would love to hear from you!Closing date : 31 May 2024Note : you must have NZ work rights to be considered for the role.Only successful applicant will be contacted.Requisition id : 47120Relocation : No
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