Select how often (in days) to receive an alert: Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance – a culture where accountability is clear and aligned, and where we reward business outcomes and impact. That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value for our stakeholders. In 2023, Sealed Air generated $5.5 billion in revenue and had approximately 17,000 employees operating out of 46 countries/territories and distributing products in 115 countries/territories around the world. To learn more, visit . Reporting to the Customer Service Manager, the main responsibility of this role is to manage orders for your portfolio of customers. This is a key relationship role where building strong relationships and knowing your customers' business is vital. Some of the main responsibilities are to process all orders efficiently and accurately while proactively advising Customers of any changes or impacts to their orders. You will demonstrate strong problem-solving skills to own and resolve Customer issues in line with company processes and where necessary coordinate activities with other departments to ensure complete Customer satisfaction. Proactiveness, multitasking, accuracy, clear communication, and maintaining strong relationships with customers will be the key to success in this role. Hours of work will be based on the requirement of the business to support regional customers from Monday to Friday during the hours of 8.00 am to 5.00 pm. About the Team: We are a team of like-minded people, passionate about providing a great customer experience. As a team, we enjoy a good laugh and having some fun, in an environment where we learn from each other and always look for new and innovative ways to get the job done. We are a close-knit team looking for someone to grow and develop alongside us. About the Person The ideal candidate will be passionate about people and customer service with great communication skills. You will have experience within a similar position and previous SAP experience is preferred but not required. If you enjoy solving problems, building strong relationships, and are comfortable taking initiative, then we would love to hear from you! Closing date: 16 August 2024 Note: you must have NZ work rights to be considered for the role. Only successful applicants will be contacted. Requisition id: 47831 Relocation: No Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. #J-18808-Ljbffr
