CSR Potters distributes quality building products to the commercial construction market in NZ.
Attractive pay + Kiwi Saver CSR Potters has a fantastic working environment and embraces diversity on all our Sites.
At CSR, we're building a better future together.
We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'.
As a leading Australian Manufacturing business, we are at the forefront of developing innovative, sustainable, and high performing building products and systems.
At CSR, we put people first.
We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive.
We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities, and life stage.
About the roleThe Customer Service Officer role is a Full-time position, based at Penrose, New Zealand.
Reporting to the Customer Service Manager you will play an essential role in representing our business!
Customers are the key to our continued success and this role will assist our team in providing an excellent customer experience every time!
If you are seeking an innovative industry, with engaging customer experiences and a sense of accomplishment this is the role for you.In this role you will : Undertake administration duties, Trade Counter and assisting with the CWS (Custom Walls Solutions) orders and enquiries, CRM entries + management, and reporting.
Providing excellent customer service by phone, email, and face to face at our Trade Counter.
Processing orders promptly and accurately.
Providing sales and support using your product knowledge.
Keeping customers updated and informing them of order updates.
Other general administration / trade shop duties as required.
Hours of work : Monday to Friday 8.30am to 5pm.
Some days you may be required to start earlier.
What you bring to the role Have high energy and enthusiasm with exceptional communication skills.
Be passionate about customer service with suitable experience to match.
Strong attention to detail with accurate data entry skills, SAP experience desirableWe strive to support your professional and personal growth.
Here are some of the perks you will enjoy as part of the CSR team : Supportive and collaborative culture that fosters innovation and inclusion.
You will be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.
Rewarding career with on-the-job learning, development, and upskilling opportunities within and across our brandsHow to Apply : Just click on the Apply for this job button.
We encourage you to apply even if you do not meet 100% of the requirements.
If you are passionate about making a positive impact and you see yourself in this role, we'd love to hear from you!To find out more about us, visit or potters.co.nz Welcome to the Potters TeamAs part of the CSR family, Potter Interior Systems is a leading supplier of materials within the commercial construction and interior fit out market.
Our product includes suspended ceiling, aluminum partitioning, steel stud, industrial and commercial insulation, passive fire products as well as a large range of acoustic wall coverings and whiteboards.
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