Customer Service Officer

Rolleston, New Zealand




Reference: 6663557




About the role:
Our team is growing to meet the needs of our community!
We are a vibrant team so a love for working collaboratively is a must, great communication skills and the ability to encourage others how to get the best out of our Aquatic Centre facilities. This role is 40 hours per week working, Monday to Friday 8 hours per day.

Provide excellent frontline customer service.
Apply practical skills and knowledge to resolve customer enquiries.
Administrative duties, cash handling, bookings for aquatics activities.
Use your initiative and judgement to assist our customers.
Facility cleaning tasks as required.

About you:
You will be a highly motivated and customer centric person with the ability to adapt quickly and ensure policy and procedures are followed. You will be familiar with technology and be able to adapt quickly to new systems.
You will also have:

Ideally previous Customer Service experience is preferred, however full training will be provided to the right candidate.
Have had experience with POS and retail experience
Excellent people skills, able to relate to and connect with a wide range of backgrounds, ages, and cultures. A genuine enjoyment in communicating with people.
A high degree of self-motivation and initiative - highly motivated, calm, reliable and flexible.
Be willing to muck in and complete cleaning tasks as required.

What we can offer:

Career coaching and development
Life insurance
Wellbeing and volunteer leave
Three days paid leave between Christmas and New Year
Two weeks paid Partners Leave
Sick leave from day one
Continued KiwiSaver contributions during savings suspension
Discounts with local and national businesses
Great, supportive and people focused team

Our values are important to us and represent the way we work: · Be a good human · Be brave - Think differently · Better together. Make it happen for Selwyn.
We honour Te Tiriti o Waitangi, and we are committed to working with our Treaty partner to deliver on our obligations under Te Tiriti o Waitangi.
We value the safety of our young people - this role requires a satisfactory safety check including police vetting and requires you to pass a drug and alcohol test.
If you'd like to play a part in making Selwyn the best place to live, work and play, join us today!



Applications Close: 24 Sep 2024


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