Customer Service

ABOUT THE COMPANYA privately owned New Zealand freight forwarder who now have offices in other countries. A full service forwarder well known in the industry.ABOUT THE ROLEWorking within a small but busy Import Customer Service team, this role involves providing day to day support to Operations and the Customer Services team and Key Account clients. This includes accurate and on-time processing of shipment orders, and providing the highest levels of expertise and service at all times.ABOUT YOUThe role is within the freight forwarding industry so we do require this experience along with the below attributes;Calm under pressureA sense of humour to fit in with the teamExcellent time management and organisational skillsThink outside the box and use your initiativeAttention to detailA team player with the ability to work well under pressureExcellent communication; verbal & writtenPro-active and resourceful with excellent time managementEDI Enterprise (Cargowise) experience preferred but not essential
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