Customer Service

ABOUT THE COMPANY A privately owned New Zealand freight forwarder who now have offices in other countries. A full service forwarder well known in the industry. ABOUT THE ROLE Working within a small but busy Import Customer Service team, this role involves providing day to day support to Operations and the Customer Services team and Key Account clients. This includes accurate and on-time processing of shipment orders, and providing the highest levels of expertise and service at all times. ABOUT YOU The role is within the freight forwarding industry so we do require this experience along with the below attributes; Calm under pressure
A sense of humour to fit in with the team
Excellent time management and organisational skills
Think outside the box and use your initiative
Attention to detail
A team player with the ability to work well under pressure
Excellent communication; verbal & written
Pro-active and resourceful with excellent time management
EDI Enterprise (Cargowise) experience preferred but not essential

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