Customer Service Delivery Representative

Customer Service Delivery Representative Customer Service Delivery RepresentativeLocation: Hamilton City (Waterworld and Gallaghers Aquatic Centre)Employment Type: Permanent (Full time and Part time roles available)Applications Close:  29 May 2024Our CustomerService Delivery Representatives are the gatekeepers to Hamilton Pools. Theyare the smiling faces customers first see when they walk through the doors,they know a little about everything going on within our facilities and creatememorable experiences, answer questions, take bookings and sell our servicesand products we have available.Our CustomerService teams are the voice of the customer andthe face of the organisation. This opportunity will giveyou the tools to deliver excellent customer service and could lead into themany customer service career streams within Council.This role sitsonsite at Hamilton Pools, who encourage growth, autonomy and have a greatsupportive culture. To find out more about Hamilton Pools, click here.As a council, we believe in creating a welcomingenvironment where everyone feels valued and belongs. We value inclusiveness (Kotahitanga)– we respect and value the unique perspectives, experiences, and talents thateveryone brings. As a member of our team, you'll have the opportunity to positivelyinfluence the lives of the community so that Hamilton's full potential can beunlocked making it the best place to be. It is important to usthat we support you throughout our selection process (interview andassessments). If you have any access needs during this process, let us know inadvance so we can make sure these are met.This role is being sourced directly. If/where HamiltonCity Council requires the support of a recruitment agency, we will seek thissupport from our panel of selected agencies. Hamilton City Council will not beresponsible for, and will not pay, any commissions, fees or other paymentsrelated to unsolicited contact.Contact Us 260 Anglesea St, Hamilton City Council, Private Bag 3010,Hamilton, 3240, New ZealandEmail: ****** | Phone: +64 7 838 6699 | Fax: +64 7 838 6599Monday to Friday 7.45am to 5.00pmCall Centre open 24/7#J-18808-Ljbffr