Challenging position in the healthcare industry. Permanent and Casual Staff, coordinating with clients and staff. Join a growing organisation whose foundations are built around caring. Are you looking for a new challenge, where problem-solving and customer service come together? We are seeking an experienced administrator who has a passion for working with people and systems, to join our team in the key role of Service Coordinator.
Te Mahi/About the Position Permanent and Casual positions, based in our Christchurch office, working up to 80 hours per fortnight. Usual hours of work will be rostered over seven days, including weekend and evening shifts, between the hours of 7:00am and 9:30pm.
You will play a key role in the organisation, liaising with both clients, support workers and internal support services to provide a consistent and quality service.
Key Aspects: Proactively utilising the client management computer system, service coordinators will work as a team to ensure:
support worker rosters are accurate and timelyvisits are scheduled effectively and in line with service requirementsall support worker leave is managed effectivelyan up-to-date and 'live' overview of service delivery is maintained at all timeseffective and timely communication with clients and workforce, including proactively responding to queries or concerns Working with the Community Services Team Leaders and Service Manager, the successful applicant will have a great rapport with all clients and staff and will assist with proactive management of any performance issues.
He momo/About you To be successful in this role, you will have recent experience working with staff and clients either in the healthcare sector, or in a role where you have used computer systems to allocate workloads, problem solve and think critically, whilst maintaining an exceptional level of customer service.
You will also have the following skills:
Exceptional customer service, and a friendly and professional mannerPatience, resilience and a "can do" attitude in challenging situationsThe ability to prioritise effectively and efficientlyA proactive and professional communication styleSystems orientation, with intermediate to advanced computer skillsTeam orientation, working well with others at all levelsCritical thinking Te Whakahaerenga/The Organisation Nurse Maude has been caring for the community since 1896. Our reputation for delivering consistently high-quality home support and nursing care is due in no small measure to the experience, professionalism, commitment, and sheer drive of our people.
Ki te huanga/Benefits of working at Nurse Maude As well as joining a friendly and supportive team in a varied and rewarding role, Nurse Maude offers:
Wellbeing - The wellbeing of our staff is very important to us. We offer discounts on a range of wellbeing activities including gym memberships, massages, eye tests and glasses, mole checks and denturesStaff Discounts - You will have access to a range of great staff discounts with our suppliersHealth Insurance- Discounted healthcare through Southern CrossStaff Development - We encourage and support personal and professional development through study and researchHourly rate - Your experience is recognised with competitive ratesIf you are interested, you will: Be legally entitled to work in New Zealand.Have received and provide evidence of your all covid-19 vaccines and boosters. If you are a team player who enjoys working with people, thinking outside the square and functioning well under pressure we would love to hear from you.
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