Customer Service Banker

Customer Service Banker
Company:

Bnz


Details of the offer

Ko matou tenei | This is Us Our role as the Bank of New Zealand is to help navigate New Zealand towards a better future, this means working in an energising environment built around our customers to help our communities prosper.
This is an engaging & rewarding turanga (role) with plenty of progression in a very diverse, experienced team.
If you can imagine a better future, let's find a way!
Mo te Turanga | About the Role This is a great opportunity to join the team at our BNZ The Base (Te Awa) branch on a part-time basis working 22.5 hours per week.
This is working across Monday 8:30-5pm, Friday 8:30-5pm, and Saturday 8:30-4:30pm.
We spoke with the Senior Partner Personal Banking (who you'd report to), and they gave us some great insight on what to expect with this role: What are 5 day-to-day tasks the person in this role will complete?
Engage with customers in a warm friendly manner with a big smile.
Process customer transactional banking needs.
Update customers' personal details and identification.
Assist with general product and service enquiries and recommend the solutions, adding value to help customers achieve their financial goals.
Help educate our customers on our online platforms, tools, and digital solutions.
What is the most exciting thing about this opportunity?
You'll work as part of Waikato's busiest and most dynamic branch, providing faster opportunities to learn a wide range of skills.
This is also an awesome opportunity to start or grow a career in Banking - We have a Banker Career Accreditation Pathway framework which enables you to create a career path focused on your personal growth and development.
This model is based on skills and capability, not tenure or experience.
As a Manager, I am supportive, encourage self-leadership and accountability whilst encouraging opportunities for development.
What attributes will this person have in order to be successful?
No previous banking experience is necessary; we are keen to hear from those who enjoy being in a customer-focused role and are passionate about a career with BNZ.
If you are a self-starter who can demonstrate previous customer service experience in some capacity, and a willingness to ako (learn), grow and even challenge the status quo, you'll thrive being a Banker with BNZ.
In turn, we have created an environment where your resilience, ambition, and ability to bring great energy to a fast-paced role is supported and rewarded.
What is the tima (team) culture and environment like?
One of the best things about working for BNZ is the culture.
In Hamilton, we have a team that genuinely works well together and has a lot of fun, as well as helping each other out to achieve goals and supporting each other with learning opportunities.
You'll work with so many awesome tangata (people), and what connects us is our passion for delivering exceptional customer service.
Nau Mai ki te Peke o Aotearoa | Come to the Bank of New Zealand If you are keen to join a fun organisation where we are proud of our culture and how we are helping New Zealanders to 'Find their way', then please review the Job Description and show your interest by submitting your application - we can't wait to read it.
Applications for this vacancy close, Friday 6th September 2024.
#J-18808-Ljbffr


Source: Talent_Dynamic-Ppc

Job Function:

Requirements

Customer Service Banker
Company:

Bnz


Senior Service Coordinator – Children And Families Team

Senior Service Coordinator – Children and Families Team Hours: Permanent, full-time (40 hours per week) Are you ready to make a difference in the community w...


From Ccs Disability Action - Auckland

Published a month ago

Senior Housing Support Manager - Blenheim

Senior Housing Support Manager - Blenheim at Kainga Ora – Homes and Communities , Nelson - Marlborough Have you got a passion for social housing and have a g...


From New Zealand Government - Auckland

Published a month ago

Service Coordinator

ARA Group stands out for its extensive expertise in designing, managing projects, and delivering comprehensive security/facility solutions across Australia a...


From Talent Connection - Auckland

Published a month ago

Cafe Assistant/Barista (Thur & Fri) Albany

Our organisation As a Kiwi owned business partnering with some of New Zealand's best-known brands, we are uniquely placed to retain the special, local family...


From Mitre 10 (New Zealand) Limited - Auckland

Published a month ago

Built at: 2024-09-23T12:14:55.398Z