New Plymouth, Full Time, Customer Service Please Quote Reference Number 95019 Flexible and supportive work environment Monday - Friday 8am - 4:30pm Great opportunity to work with a reputable & growing company Customer Service Administrator Wanted! Are you looking for a rewarding career in the appliance repair industry? Do you have excellent communication and organizational skills? If so, you might be the perfect fit for our team! We are a local appliance repair business that offers high-quality services for a variety of household appliances. We are looking for a Customer Service Administrator to join our growing team in New Plymouth and help us provide exceptional service to our clients. Responsibilities: Answering phone calls and emails from customers and scheduling appointments Providing quotes and invoices for appliance repair services Coordinating with technicians and suppliers to ensure timely and efficient service delivery Maintaining accurate records of customer information, service orders, and payments Handling customer complaints and feedback in a professional and courteous manner Performing other administrative tasks as needed Minimum Requirements: Previous experience in customer service, administration, or appliance repair Proficiency in Microsoft Office and other computer applications Knowledge of appliance repair terminology and procedures or mechanical aptitude would be a strong advantage Excellent verbal and written communication skills Ability to work independently and as part of a team Attention to detail and problem-solving skills A friendly and positive attitude Hours are Monday - Friday, 8am - 4:30pm. You'll enjoy working in a friendly and supportive team, and a work uniform is provided. Sound like you? Please send your resume and cover letter to the link below. We look forward to hearing from you! Employer Questions: Which of the following statements best describes your right to work in New Zealand? How would you rate your English language skills? How many years' experience do you have in a customer service or administration role? What is your hourly rate expectation? What makes you an ideal candidate for this role? #J-18808-Ljbffr