Retail Assistants (Retail & Consumer Products)About ComvitaAt Comvita, we believe in working in harmony with nature and bees to heal and protect the world. As a globally recognized B-Corp accredited company, we are dedicated to sustainability, innovation, and supporting natural health and wellbeing. Our products are proudly shared with the world, and our vision is to leave it in a better place for future generations.Role PurposeThis role is a blend of retail, customer services and administration support. As a Customer Experience Specialist, you will create meaningful and memorable brand experiences for customers visiting our small Paengaroa retail space. You'll build strong brand connections by sharing our history, purpose, and products while ensuring a premium, consumer-first approach. This varied role will also involve administration services on-site, and support the Customer Experience team as needed.This role is fully site-based and will require you to be on-site 5 days per week, roughly 8:30am - 5pm (hours may change slightly), Monday to Friday.Key ResponsibilitiesManage the day-to-day operations of the pop-up retail space, including stock management, merchandising, and creating a welcoming environment.Provide first-class customer service and deliver enriching and educational experiences for customers and shoppers.Support the Customer Experience team, ensuring smooth operations across the business.Provide administrative support to the EA to the CEO, maintaining confidentiality and professionalism.What You'll BringProven experience in customer-facing roles, especially within retail or customer service.Previous experience in front desk or administrative roles.Strong digital literacy, with proficiency in Microsoft Office Suite (Word, SharePoint, Teams, Excel).Excellent communication skills, attention to detail, and the ability to balance multiple priorities.A proactive approach to customer service, thriving in dynamic environments and maintaining professionalism under pressure.Why Join Comvita?Guided by our purpose, our people are proud to work here, drawn by our humble beginnings, and passion for natural health and wellbeing. Being part of the global Comvita team fosters connections with others worldwide who share our commitment to wellness and nature.Some of the benefits our team members receive are:Paid birthday leavePrivate medical insurance, life insurance and trauma coverAnnual performance bonusMonthly care packs to help you maintain your health and wellbeingGenerous staff discounts: 40% off of all online purchasesFree medical checks and annual flu jabsIf you are a driven individual, ambitious to make a positive impact on people's lives through the promotion of natural health solutions, we want to hear from you! Apply today with your CV and cover letter telling us a bit about yourself.Comvita is an organisation which is committed to wellbeing, diversity and equity. We celebrate diversity and nurture belonging within our global team. We welcome diversity of people, ideas, talents and experiences. If you have any support or access requirements, we encourage you to advise us so we can support you through your recruitment journey.
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