Customer Delivery Officer

Customer Delivery OfficerHave you heard? We're doing things differently at Waikato District Council. We're overhauling our operations, breaking down hierarchy, smashing silos, and improving community planning. We're cultivating an innovative learning culture, and pushing co-design when it comes to our community.To make this change successful we need great people. Are you one of them?Who are we looking forWe have an exciting permanent opportunity for an incredible Customer Delivery Officer to join our team in Huntly at our library. If you have a passion for our community, the ability to instantly build rapport with anyone, and thrive on providing exceptional customer service, this may be the role for you!The purpose of this role is to deliver effective support to our community, with focus on delivering exceptional customer service as the interface between Waikato District Council and its customers. As part of this role you will have a range of varied tasks including Council front-of-house and library services, as well as being an ambassador for our district.Ideally, you'll have some work experience in a customer or community-focused environment, have strong interpersonal skills and be an avid reader. Team fit is important to us and we require a reliable and responsible person, a team player and self-starter who enjoys working with people from all walks of life, from children and youth right through to the elderly. You have a passion to deliver outstanding customer service, you have good computer skills, you are organised, proactive and self-motivated and have the ability to work under pressure. You should have a positive "can do" attitude. If you are creative with craft and children's activities we are interested to hear from you.Why join our teamThis role is based in the Huntly at the Huntly library. You've got the benefits of an easy commute, great food shops, free parking, and work-life balance.We are an equal opportunity employer, and we value diversity. We welcome applicants who are keen on rolling up their sleeves and helping to bring this to life. We ensure all parts of our recruitment and employment processes are carried out without discrimination.We have a strong safety culture and as part of this our preferred candidates will be required to undergo a criminal check, police vetting and pre-employment screening which includes alcohol and drug testing.Application