Customer Care Officer - Work From Home

Job Description: Tyson Foods is seeking a passionate and resilient Customer Care Officer to join our team in Hamilton, Waikato, NZ.
This is a part-time position that offers the flexibility to work from home.
As an Associate Level Customer Care Officer, you will be responsible for providing exceptional customer service to our clients and ensuring their needs are met in a timely and efficient manner.
Responsibilities: 1.
Respond to customer inquiries via phone, email, and chat in a professional and courteous manner.
2.
Resolve customer complaints and issues in a timely and effective manner.
3.
Process orders, returns, and exchanges accurately and efficiently.
4.
Maintain accurate records of customer interactions and transactions.
5.
Collaborate with other team members to ensure a seamless customer experience.
6.
Conduct research to identify customer needs and preferences.
7.
Assist in project management tasks as needed.
Requirements: 1.
Minimum of 4 years of experience in customer service or a related field.
2.
Strong communication and interpersonal skills.
3.
Ability to work independently and as part of a team.
4.
Excellent problem-solving skills.
5.
Proficiency in Microsoft Office and CRM software.
6.
Passion for providing exceptional customer service.
7.
Resilient attitude in handling challenging situations.
8.
Strong research and project management skills.
Benefits: 1.
Life insurance coverage.
2.
Travel opportunities for training and conferences.
3.
Gym membership reimbursement.
4.
Embrace creativity in a culture that values fresh ideas and inventive solutions.
Equal Opportunity Statement: Tyson Foods is an equal opportunity employer and is committed to creating a diverse and inclusive workplace.
We welcome applications from all qualified individuals regardless of race, gender, age, religion, sexual orientation, or disability.
Deadline to apply: ******** Join Tyson Foods and be a part of a dynamic team that values customer care and innovation!
Apply now to start your journey with us.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.