Customer Advisor

RequirementsDescription & RequirementsTo help all of New Zealand Win Big in a Digital World, the first thing we are looking for is attitude and a willingness to learn. If you bring skills from Retail, Contact Centre, or Hospitality, that's great - but not essential.We have world-class learning opportunities to develop skills across multiple customer "Touchpoints" and ultimately become a "Unified Front Line" team member who will be able to support customers across all mediums. It's a new approach, it's different, it's exciting, and it only happens at Spark.As a Customer Advisor, you will be responsible for providing a world-class, effortless customer experience to our existing and new customers in a supportive environment with exposure to innovative technology, a competitive salary, and uncapped incentives.Your day-to-day responsibilities will include:Driving SalesProviding world-class retail & customer serviceDelivering suitable solutionsSometimes you'll provide virtual service, assisting our customers over chat messaging, and you may even occasionally assist in a customer's home.Your flexible and open attitude will help you shine across all our customer interactions and support our customers on their journey with us - whatever that journey looks like.Note: When you apply, you may receive a short text-based survey as part of our recruitment process. To help keep your application moving, please complete the survey as promptly as you can.Applicants for this position should have NZ residency or a valid NZ work permit.
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