CRM and Marketing Automation Lead (Maternity cover)9 Duke Street, Queenstown 9300, New Zealand Req #427Sunday, 15 December 2024Are you fuelled by a passion for the outdoors? Is there something indescribable that draws you to the mountains? Let's chat. Joining our crew is more than just working at aski field - it's a lifestyle, seasonal work is a rollercoaster but it's one that creates lasting memories that you'll talk about for a lifetime.Our NZSki community has been growing since 1947 and continues to offer the best experience for our crew, locals, and guests alike. Everyone at Coronet Peak, The Remarkables, and Mt Hutt cares for the mountains and shares a passion for snowsports and the surrounding regions. Our success is due to our awesome customer service, first-class facilities, majestic scenery, and wild terrain.At NZSki, we're all about sharing our passion for snow sports and delivering unforgettable experiences at The Remarkables, Coronet Peak, Mt Hutt, and beyond. We're part of the Trojan Holdings Group, managing exceptional destinations like Ultimate Hikes and The Hermitage. Our vision is simple: "Love It, Live It, Share It."We're on the hunt for a CRM & Marketing Automation Lead to join our dynamic marketing team for a maternity cover. If you're passionate about data-driven strategies, customer engagement, and the mountains, this could be the role for you!Contract: Fixed-term commencing early 2025 to mid-September.What You'll Do:Execute our Customer Engagement strategySupport in the execution of our brand and marketing strategies across NZSki and some of the other Trojan Holding's brands.Manage and optimise our customer engagement platform.Develop personalised campaigns across email, SMS, web and more.Leverage data analytics to uncover customer insights and inform marketing decisions.Collaborate with diverse teams across NZSki and the wider Trojan Group.Create and implement marketing automation workflows for efficiency and performance.Contribute to content strategies that resonate with our customers and promote our brands.About You:You're a go-getter with a knack for innovation, data analysis, and creating engaging customer experiences.You also bring:A degree in Marketing (or equivalent experience)Proven success in customer and digital marketing, including CRM platforms.Strong analytical skills with a data-driven mindset.Strong understanding of data mapping and system integration.Experience with email, SMS, and web push campaigns, including multivariate testing.Excellent communication and time-management skills.Familiarity with tools like Looker Studio, GA4, and platforms such as Braze (a bonus).Knowledge of the ski or tourism industry (a plus), a skier or snowboarder (bigger plus).Why Join Us?Work in a fast-paced, collaborative environment.Be part of a team that loves to innovate and improve.Play a key role in shaping customer experiences for iconic destinations.Live and work in the breathtaking surrounds of Queenstown.Applications close 12 January 2025As Kaitiaki of the mountains, we have an enduring commitment to our environment, people, and communities to ensure they benefit from our presence and as proud supporters of Winter Pride, we've pledged to continue to provide a working environment that embraces and values diversity and inclusion.
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