Credit Solutions Officer

Thank you for your interest in this position.We have received your application from Indeed, so the first step of your application is complete.To finish your application we will email you further details.Credit Solutions OfficerECCredit Control has been helping our clients get paid since 1989. We are a specialist credit management agency and work hard to improve businesses' cashflow.Thanks to continued company growth, we're thrilled to announce 4 FULLTIME PERMANENT POSITIONS for Credit Solutions Officers. Join us in our mission to improve the financial wellbeing of our customers!Watch this video to see what our people have to say about why they love working at EC Credit Control!Who would suit this role?If you enjoy helping people solve problems, have great composure, and can remain calm under pressure then this may be a suitable role for you. We're looking for organised and attentive problem solvers that can make decisions on repayment arrangements that will help our customers.What does this role entail?Making and receiving phone calls to assist customers with outstanding accountsCommunicating with customers via email regarding account resolutionIdentifying customer issues and develop resolution plans, ensuring a high level of customer experienceFlexible scheduling within office hours (8:30 am to 7 pm, Monday to Friday), occasionally working until 7 pm for support needsWhat do we need from you?Customer service or finance background beneficial, but not essentialProficiency in computer and basic data entry skillsLegal eligibility to work in NZ as per NZ Immigration requirementsWhat do you get from us?Annual salary reviewsFantastic training & development opportunitiesLife Insurance and free WillA half day off on your birthday and work anniversaryFantastic employee referral program where you can be rewarded $1,000 for successfully referring a friendCompany bonus programFree flu vaccinationsA central office location surrounded with cafes and restaurants & barsEC Credit forms part of the Turners Automotive Group, opening a wide range of opportunities for you throughout NZ. If you want to learn more about working for Turners click the link below to our People PageEC Credit is an equal opportunity employer who embraces diversity in the workplace.
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