A large shared services team are looking for two experienced Credit Controllers! Due to the centralisation of processes a new team is being established in their head offices in East Tamaki, creating two new exciting roles. This organisation offers a great opportunity to join an industry leading, NZ owned brand who boast a fantastic culture, where you'll benefit from working for a supportive team and enjoy a flexible work policy that allows working from home 2 days a week (once you have completed training). About the Role: As a Credit Controller, you will be responsible for managing a large portfolio of customers, overseeing aged debt, resolving account issues, and implementing payment plans with customers when necessary. Other tasks in this role will include: Setting up new customer accounts and maintaining customer details Thoroughly check all credit applications Investigate all overdue debt promptly Respond to and resolve all relevant customer queries Reconcile customer accounts Reporting of receivable balances Assist the Accounts Receivable team as required About you: To be suitable for this role you will have experience across Credit Control and Accounts Receivable processes. You will be a natural problem solver and have exceptional customer service skills. You will also bring some of the below skills/experience: Previous experience in handling a large customer portfolio with high volume transactions Proven experience in reducing and controlling overdue receivables Ability to self-manage and prioritise daily tasks Confident communicator Strong people skills Benefits: In return you will be offered a permanent opportunity as a Credit Controller, join a reputable private sector organisation and potentially take some time off your commute to work! You'll be working within a high performing team and for an organisation that offers fantastic flexibility options with most staff working 2 days from home each week! Other benefits can include: Life and permanent disability cover Flexible working hours (Flexible Start/Finish times between 7:30am – 5:30pm) Benefits app which provides access to a wide range of discounts & perks! Wellbeing allowance via HealthNow Card benefit. Great company and team culture Training and support will be provided All inquiries and applications to Archway Recruitment are treated in the strictest confidence. For a confidential discussion and to find out more about this opportunity please contact Simone Overend at Archway – email (email protected) and Tabitha Aregger at (email protected). If this opportunity isn't for you but you are interested in new roles, please feel free to be in touch - I may have other opportunities more suited, or I'd be happy to keep an eye out for more relevant roles in future for you!