NZ Ministry of Justice – Wellington Central, North Island 1x Permanent Court Registry Officer for Wellington Tribunals 1x Casual Court Registry Officer for Wellington Tribunals We are looking for enthusiastic, talented individuals to be part of a team set up to directly support the Tenancy Tribunal. Te Haeata/The Opportunity In this role you are key to ensuring the successful operation of our Courts and Tribunals. By liaising with multiple stakeholders and parties, you work with your team to provide information and facilitate the progressing of matters for those who are interacting with the Justice system. This includes being able to communicate confidently with judicial officers, members of the public, and your wider Justice colleagues. As a key member of the team, you will be responsible for: Ensuring that the judicial officers and case parties have all the information they need, in a timely and accurate manner. Interacting with participants on any case-related matter. Customer queries can come in via phone or electronically - so you will need to be a confident communicator and comfortable with electronic systems. Planning and scheduling of case events, including putting logistics in place to ensure cases are heard without delay. Our participants and users of the system are diverse, and our workforce reflects this. This role is no different and would suit people from a variety of backgrounds. Whether you have an interest in the Justice system or have a passion for working with customers, this is your chance to join us on our journey to deliver people-centered justice services for all. To be successful in the role you will need to be: Detail oriented and observant - we have many different processes and case information needs to be accurate. Organised - hearings and events have set dates and times, so you will need to be comfortable working within time constraints. Self-aware - our participants are unique so you will be confident working both individually and as a team, across a range of situations. Able to prioritise - some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly. Willing to learn - legislation and processes are always changing so you will be able to adapt and maintain knowledge capital. Resilient - there are times you will be working on sensitive cases and sometimes at high volume. Be committed to the principles of te Tiriti o Waitangi and understand these in a Ministry context. At Te Tahu o te Ture - the Ministry of Justice, we deliver people-centered services to provide access to justice for all. Te tuku ratonga a-tangata kia ahei atu ai te katoa ki te ture. As an organisation we empower our people with building their wellbeing knowledge, offering a range of wellbeing tools and support. Joining the Ministry of Justice means you will become part of an inclusive organisation that values you and the communities we serve. It's our promise to ensure our workplace is one where our people feel healthy and safe, supported and able to be themselves at work. We value respect as the foundation for building a positive workplace culture and one where diversity is welcomed and celebrated. The appointing salary for this role will be between $58,729 and $80,794 based on skills and experience. To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter. Applications close on 03 November 2024; however, we will be reviewing CVs as they come in and inviting successful candidates to interview before the close date. #J-18808-Ljbffr