Community Guardian - Hapori Kaitiaki - Te Puke and KatikatiAt Western Bay of Plenty District Council we believe our future belongs to the changemakers. The chance-takers and wall breakers.We believe we all have the power to do extraordinary things. To make decisions that matter.For our people. For our communities. For each other.We're on a journey to become a District with strong and sustainable community partnerships, that embraces the diversity of the area and is bold in its vision for change.At Western Bay we strongly believe in investing in, and empowering our people to achieve their goals and aspirations. If you are interested in joining the Western Bay family, please apply today.The opportunityWe are looking for two full-time Hapori Kaitiaki to come join the teams at the Te Puke Library and Katikati Library and Service Centre.In this role you will:Help to create a welcoming and safe environment in our public spaces for all our customers while working collaboratively with our Library Services and Customer Services Team.Build relationships and trust within our communities, working closely with local community social organisations and community police.To set you up for success, you'll haveThe ability to read a situation quickly and to de-escalate situations when emotions are running high.A track record of supporting customers who may have challenging wellbeing needs, the ability to build enriching customer relationships and the ability to understand the reasons behind customer issues in an empathetic judgement-free manner.The ability to work with different cultures and community groups and with all different kinds of people inside and outside the organisation. The ability to support a kaupapa Maori approach in our public spaces.Our customer base is varied, so fluency in multiple languages is an advantage, but not required.What we offerFive weeks annual leave.A competitive employment package - including subsidised medical insurance.Sick leave on commencement of employment.Learning and development opportunities.Access to wellbeing resources and workplace support.Free onsite parking.Applicants for this position should have NZ residency or a valid NZ work permit.
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