Collections Officer

Collections Officer - based in AucklandYour role, your journey | Te Huarahi WhakatipuA natural self-starter with a great work ethic, you will have a strong customer focus with excellent interpersonal and communication skills. You are results oriented, with a high level of integrity and commitment. Organised, flexible and resilient when dealing with difficult situations, you have a natural ability to problem solve and build relationships.How you'll show up | Tu mai Tu RangatiraRespond to Debt collection agencies to enable prompt collections and improve bad debts.Work with 2degrees customers to ensure repayment of outstanding debt.Handle inbound and outbound collections calls and respond to general queries.Using Collections policy guidelines, determine appropriate collections steps to gain a win/win solution for both 2degrees and the customer.Work with the appropriate teams to ensure disputes are resolved within the agreed business SLA's.Not sure if you should apply as you're missing one or two skills we've listed? Don't let this hold you back to be part of the team Fighting for Fair - Apply today! We believe in a workplace where everyone has a seat at the table and that diversity of gender, age, cultural background and belief only enriches our team to make us stronger.2degrees. It's time for something different.
#J-18808-Ljbffr