Hotel: Auckland (AKLHA), 1 Queen Street, 1010
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.
InterContinental Auckland is set to redefine luxury in Auckland with the finest Club Lounge experience the city has ever seen. As Club Lounge Team Member, you will play a crucial role in shaping this premier destination and setting the standard for exceptional hospitality.
We are seeking passionate and dedicated part-time Club Lounge Team Members to join our team in delivering an unparalleled experience to our guests. Your primary focus will be connecting with our guests and providing exceptional, detail-oriented service in a luxurious and welcoming environment.
Explore your journey ahead Guest Interaction: Engage with guests to understand their needs and preferences, ensuring a personalised and memorable experienceService Excellence: Deliver top-tier service with attention to detail, creating a warm and welcoming atmosphere in the Club LoungeKnowledge Sharing: Be well-versed in all hotel offerings, including Food and Beverage options, to provide informed recommendations and assist guests effectivelyTeam Collaboration: Work closely with colleagues to maintain a seamless operation and uphold the highest standards of serviceOperational Activities: Contribute to the seamless operation and organisation of the Club Lounge, enhancing the overall guest experience every dayWhat we need from you Previous experience in a luxury hospitality environment, preferably in a Club Lounge or similar settingStrong communication and interpersonal skills, with a natural ability to connect with guestsDetail-oriented with a passion for delivering outstanding serviceKnowledgeable about Food and Beverage offerings and the hospitality industryAbility to work collaboratively in a fast-paced, dynamic environmentFlexibility to work various shifts, including weekends and holidaysWhat you can expect from us We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
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