About Us:
At Petfirst Veterinary, we're more than just a veterinary practice; we're a passionate community of animal lovers committed to making a positive difference for both animals and people. Our clinics, located across some of New Zealand's most beautiful regions, are equipped with cutting-edge tools and technology to support our teams. But our real strength lies in our people. We believe work should be more than just a job - it should be a place where you can thrive, follow your passions, and find meaning in what you do every day.
We're on a mission to create a community where pets flourish, and their owners feel confident in their ability to care for them. As a proudly Kiwi-owned group, we're transforming the way we deliver veterinary care, combining great people with innovative technology to offer exceptional care. We're equally dedicated to our team, providing a supportive environment where you can grow, develop your skills, and build a fulfilling career.
About the Role
We're looking for an exceptional Clinic Coordinator to lead our Queenstown clinic. As a Clinic Coordinator, you'll play a vital role in ensuring smooth daily operations while cultivating a positive, collaborative workplace and delivering outstanding client experiences. Working closely with the Veterinary team, you'll provide essential support, guiding them to perform at their best while ensuring the clinic environment feels welcoming and caring for our pet parents and their animals.
Your role is the perfect blend of business and people management, overseeing everything from resource allocation to customer service, aligning team efforts with our values and goals. You'll also nurture team growth through development opportunities and foster a workplace culture that keeps both our team and customers engaged and inspired.
This role is designed for someone with strong business acumen and people-focused leadership skills, someone who understands the importance of each customer's experience and the value of a positive workplace.
What You'll Bring
• A heart for animals, people, and an unwavering dedication to exceptional customer service.
• Strong business insight to help the clinic thrive and grow.
• A supportive, adaptable approach to leadership, with a focus on team culture.
• A commitment to learning, growth, and making a meaningful impact every day.
Why Join Us?
• Birthday pancakes in bed? Absolutely! Enjoy that extra paid day off.
• Stick with us and earn some serious time off with long service leave.
• Feeling stuck? Let's chat about your future in our 6-month development review.
• Dream big! We're here to support your career goals and help create a better you.
• Never stop learning! Dive into CPD and self-education opportunities on us.
• Your wellbeing, your way – that's what our Connected Lives programme is all about.
• Need someone to talk to? Our employee assistance programme has got your back, anytime.
• Earn what you're worth with our competitive remuneration packages.
• Future you will thank present you for that 3% KiwiSaver contribution we're making.
• Unlock amazing discounts on animal care services and products just for being part of our team through our Teamfirst programme.
• Flu season? Not for you? We've got your annual jab sorted.
• New addition to the family? Enjoy extra parental leave top-ups.
• Not the primary caregiver? We've still got paid leave for you.
• Need to juggle work and life? Our flexible arrangements have you covered.
Ready to Join Us?
If you're passionate about making a difference for people, pets and your team, we'd love to hear from you!
For a full position description, please email us at [emailprotected].
Applications Close: Sunday 1st December 2024
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