Client Support Associate

Job Description: WellCare Health Plans is seeking a part-time Client Support Associate to join our team in Auckland, NZ. As an Entry Level position, we are looking for individuals with at least 1 year of experience in customer service or a related field. The ideal candidate will be energetic, confident, adaptable, and have strong people management skills. Responsibilities: - Provide exceptional customer service to clients via phone, email, and in-person interactions - Assist clients with inquiries, issue resolution, and account management - Maintain accurate records of client interactions and transactions - Collaborate with internal teams to ensure client needs are met in a timely manner - Identify opportunities for process improvement and contribute to team initiatives - Contribute to a positive and supportive work environment Requirements: - 1 year of experience in customer service or a related field - Energetic and confident personality traits - Strong adaptability and people management skills - Excellent communication and problem-solving abilities - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software Benefits: - Free accommodation - Vision insurance - Profit sharing - Opportunity to align work with a greater purpose, contributing to a meaningful mission Equal Opportunity Statement: WellCare Health Plans is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender, sexual orientation, age, disability, or any other protected status. Deadline to apply: September 20, 2024 Join our team at WellCare Health Plans and make a positive impact on the lives of our clients every day!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.