Client Support Assistant - Remote Work

Job Description: Altria Group is seeking a motivated and dedicated Client Support Assistant to join our team on a part-time basis.
This is a remote work position based in Nelson, Nelson, NZ.
The ideal candidate will have at least 3 years of experience in a similar role and possess a strong work ethic.
Responsibilities: - Provide exceptional customer service to clients via phone, email, and chat - Assist clients with product inquiries, order processing, and issue resolution - Maintain accurate records of client interactions and transactions - Collaborate with internal teams to ensure timely and effective communication with clients - Assist with administrative tasks as needed Requirements: - Bachelor's degree in Business Administration or related field preferred - 3+ years of experience in a client support role - Strong communication skills and attention to detail - Ability to work independently and prioritize tasks effectively - Proficiency in Microsoft Office Suite and CRM software - Driven and dedicated personality traits - Strategic planning and problem-solving skills - Ability to work remotely and manage time effectively Benefits: - Paid Time Off (PTO) - Employee discounts on company products - Company-provided equipment for remote work - Opportunities for unlimited personal and professional growth Equal Opportunity Statement: Altria Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status.
We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.
Deadline to apply: ******** If you meet the requirements and are looking for a rewarding opportunity to grow your career in client support, we encourage you to apply for this position.
Join our team at Altria Group and be a part of a dynamic and innovative company.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.