Telephone Operator - Call Centre

Telephone Operator - Call CentrePermanent, full-time position working 80 hours per fortnight (1.0 FTE)Nelson locationBring your multi-tasking and customer focused skills to Nelson HospitalChallenging role for an efficient telephonistSupport our team to make a real difference to the lives of people in our communityWe are looking for a telephone operator, to work 5 shifts on of 0700AM – 15.30PM, 2 off, then 5 shifts on of 3.00 PM to 11.00 PM, 3 off on a rotating roster.
Shifts will be rostered: 5 shifts on, 2 shifts off working across weekdays, weekends and public holidays.
This position would appeal to someone who enjoys a challenge and looks for job satisfaction. Key duties include answering the phone, after-hours reception duties, interacting with the public and dealing with emergency situations.
Ko wai he kaitono totika? (Who is an appropriate applicant?) To succeed in this busy role, you will have a bright, friendly and outgoing personality with great interpersonal skills and a strong customer service focus. You will be highly organised and efficient with the ability to multitask and handle pressure.
We expect intermediate computer skills, ideally with PC based switchboard experience. However, we will consider applications from those without switchboard experience, where an aptitude for this type of work can be demonstrated, as full training will be given.
The successful candidate must be eligible to work in New Zealand or hold a valid NZ visa at the time of applying. Apply now, it's easy. Please fill in our online application form and include a cover letter explaining your interest in this position.
Applications close: Open until filled (unless filled prior). Applications will be reviewed as they are received, so we encourage you to apply early.
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