Client Relations Specialist - Remote Work

Job Description: TIAA is seeking a passionate and independent Client Relations Specialist to join our team on a part-time basis, working remotely from Hamilton, Waikato, NZ. This entry-level position is perfect for individuals looking to kickstart their career in client relations and customer service. Responsibilities: - Build and maintain strong relationships with clients through regular communication and exceptional service - Resolve client inquiries and issues in a timely and professional manner - Proactively reach out to clients to offer support and guidance - Collaborate with internal teams to ensure client needs are met and exceeded - Assist in the development of client retention strategies - Provide feedback to management on client needs and market trends - Maintain accurate and up-to-date client records Requirements: - High school diploma or equivalent - Strong interpersonal skills - Excellent written and verbal communication abilities - Ability to work independently and as part of a team - Strong decision-making and problem-solving skills - Passion for customer service and helping others - Ability to manage multiple tasks and priorities simultaneously Benefits: - Relocation allowance for eligible candidates - Dental insurance - Medical coverage - Opportunity to work in a creative and innovative environment Equal Opportunity Statement: TIAA is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. All qualified individuals are encouraged to apply. Deadline to apply: August 25, 2024 If you meet the requirements and are excited about the opportunity to work in a dynamic and customer-focused environment, we encourage you to submit your application today!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.