Client Relations Manager - Work From Home

Beca Group is seeking a dynamic and motivated individual to join our team as a Client Relations Manager.
This is a part-time, work from home position based in Hamilton, Waikato, NZ.
Responsibilities: Build and maintain strong relationships with clients, ensuring their needs are met and expectations are exceeded.
Serve as the main point of contact for clients, addressing any issues or concerns in a timely and professional manner.
Conduct regular check-ins with clients to gather feedback, assess satisfaction, and identify areas for improvement.
Develop and implement strategies to enhance client experience and drive retention.
Collaborate with internal teams to ensure client needs are communicated and met effectively.
Utilize research and data analysis to better understand client behavior and preferences.
Demonstrate emotional intelligence in interactions with clients to build trust and rapport.
Requirements: Minimum of 5 years of experience in client relations or a related field.
Energetic and motivated personality with a passion for building relationships.
Strong research and analytical skills.
High emotional intelligence and ability to empathize with clients.
Excellent communication and interpersonal skills.
Ability to work independently and manage time effectively.
Proficiency in Microsoft Office and CRM software.
Benefits: Remote work flexibility.
Relocation allowance.
Vision insurance.
Working Environment: As a Client Relations Manager at Beca Group, you will be part of a collaborative team that leverages data to inform decisions and drive strategic initiatives.
You will have the opportunity to work from the comfort of your own home while making a meaningful impact on client relationships.
Deadline to apply: 2024-08-25 Equal Opportunity Statement: Beca Group is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees.
We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status.
All qualified applicants will receive consideration for employment.
How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
#J-18808-Ljbffr