Client Relations Manager - Remote Work

Job Description:

Time Warner Cable is seeking a Client Relations Manager to join our team on a part-time basis, working remotely from Dunedin, Otago, NZ. As an Associate Level position, we are looking for a candidate with at least 5 years of experience in client relations or a related field.

Responsibilities:
- Manage client relationships and act as the main point of contact for all client inquiries and concerns
- Conduct regular check-ins with clients to ensure their needs are being met and address any issues that may arise
- Collaborate with internal teams to ensure timely and accurate delivery of services to clients
- Develop and implement strategies to improve client satisfaction and retention rates
- Conduct market research to identify new business opportunities and potential clients
- Analyze client feedback and data to make informed decisions and recommendations for improvement
- Provide regular reports to management on client satisfaction, retention, and overall performance

Requirements:
- Independent and hardworking individual who can thrive in a remote work environment
- Excellent research and problem-solving skills
- Strong communication and interpersonal skills
- Proven track record of building and maintaining client relationships
- Ability to work effectively in a fast-paced and dynamic environment
- Proficiency in Microsoft Office and CRM software
- Bachelor's degree in business, marketing, or a related field preferred

Benefits:
- Life insurance
- Paid overtime
- Paid sick leave

Working Environment:
At Time Warner Cable, we encourage a spirit of exploration and taking calculated risks for growth. We value innovation and creativity, and we provide our employees with the support and resources they need to succeed.

Deadline to Apply:
September 20, 2024

Equal Opportunity Statement:
Time Warner Cable is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.