Job Description: Farmers Insurance Exchange is seeking a dedicated and energetic Client Relations Manager to join our team in Nelson, NZ.
As a Client Relations Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and providing exceptional customer service.
Responsibilities: - Develop and maintain relationships with clients to ensure their satisfaction with our services - Act as the main point of contact for clients, addressing any questions or concerns they may have - Analyze client feedback and data to identify areas for improvement and implement strategies to enhance client satisfaction - Prepare and deliver presentations to clients on our products and services - Collaborate with internal teams to ensure client needs are met and issues are resolved in a timely manner - Monitor client accounts and proactively identify opportunities to upsell or cross-sell additional products or services - Stay up-to-date on industry trends and best practices to provide clients with the most relevant and valuable information Requirements: - 5 years of experience in client relations or a related field - Strong analytical skills and the ability to interpret data to drive decision-making - Excellent presentation skills and the ability to communicate effectively with clients - A proactive and customer-focused approach to problem-solving - Ability to work independently and prioritize tasks effectively - Visa sponsorship available for qualified candidates Benefits: - Paid sick leave - Free food provided during work hours - Visa sponsorship available for qualified candidates Working Environment: At Farmers Insurance Exchange, we value autonomy and independence, trusting our employees to excel in their roles.
We provide a supportive and collaborative work environment where employees are encouraged to take ownership of their work and contribute to the success of the team.
Equal Opportunity Statement: Farmers Insurance Exchange is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status.
We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.
Deadline to apply: ******** If you meet the requirements and are passionate about building strong client relationships, we encourage you to apply for the Client Relations Manager position at Farmers Insurance Exchange in Nelson, NZ.
Join our team and help us provide exceptional service to our clients.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
