Clerical Administrator - NZ Female Pelvic Mesh Service - Te Whatu Ora Waitemata Permanent, Part Time 0.5 FTE (40 hours per fortnight) North Shore Hospital About Us The New Zealand Female Pelvic Mesh Service is a new national service that has been established to support and care for women who have suffered injury from pelvic surgical mesh. It is supported by a multi-disciplinary team with input from a range of consulting specialists, allied and supportive therapies, nursing, health navigator, and administration roles that work together to ensure access is more equitable and timelier, and that there is national consistency. About the Role The Clinical Administrator will ensure women can access the services they need in a timely manner. The role is often a first point of contact for consumers and so has a responsibility to set the tone for creating warm and welcoming connections to the Service and the team from the outset. The Clinical Administrator supports the team and maintains the integrity of the Service through responsive, consumer/whanau-centric customer services. About You It is essential that you have: Good command of the English language (both written and verbal) Previous booking & scheduling experience Must promote a professional image whilst providing excellent customer service over the telephone Be empathetic Ability to remain calm in difficult situations along with your desire to help and support those around you. This is a great opportunity for someone who enjoys variety and is willing to go the extra mile. If you possess the following range of skills, we look forward to receiving your application: Outstanding administration and telephonic skills Accurate computer and data entry skills Interactive Team Player Process and procedure oriented Ability to work well under pressure Flexibility and willingness to work with changing priorities are essential Great interpersonal skills To view the position description click here. If you require any assistance with your online application please contact Bairavi Thavarasa, Recruitment Consultant via email. Apply online! Closing Date: 13 September 2024 Job Number: WDHB18343 #J-18808-Ljbffr