Clerical Administrator - NZ Female Pelvic Mesh Service - Te Whatu Ora Waitemata
Permanent, Part Time
0.5 FTE (40 hours per fortnight)
North Shore Hospital
About Us
The New Zealand Female Pelvic Mesh Service is a new national service that has been established to support and care for women who have suffered injury from pelvic surgical mesh. It is supported by a multi-disciplinary team with input from a range of consulting specialists, allied and supportive therapies, nursing, health navigator, and administration roles that work together to ensure access is more equitable and timelier, and that there is national consistency.
About the Role
The Clinical Administrator will ensure women can access the services they need in a timely manner. The role is often a first point of contact for consumers and so has a responsibility to set the tone for creating warm and welcoming connections to the Service and the team from the outset. The Clinical Administrator supports the team and maintains the integrity of the Service through responsive, consumer/whanau-centric customer services.
About You
It is essential that you have:
Good command of the English language (both written and verbal)
Previous booking & scheduling experience
Must promote a professional image whilst providing excellent customer service over the telephone
Be empathetic
Ability to remain calm in difficult situations along with your desire to help and support those around you. This is a great opportunity for someone who enjoys variety and is willing to go the extra mile.
If you possess the following range of skills, we look forward to receiving your application:
Outstanding administration and telephonic skills
Accurate computer and data entry skills
Interactive Team Player
Process and procedure oriented
Ability to work well under pressure
Flexibility and willingness to work with changing priorities are essential
Great interpersonal skills
To view the position description click here. If you require any assistance with your online application please contact Bairavi Thavarasa, Recruitment Consultant via email. Apply online!
Closing Date: 13 September 2024
Job Number: WDHB18343
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