CC Group NZ Limited has been serving Kiwi homes and businesses for over 30 years. It is the holding entity for Crewcare (commercial cleaning).
We are growing in Christchurch and franchising is a key component of Crewcare. Through our proven system, we've helped hundreds of families take control of their financial and lifestyle aspirations and create rewarding work in a variety of sectors.
With people, technology, and operational excellence at the heart of our business, we're the most exciting company you've never heard of. Best of all, we're pandemic-proof!
So, what does this opportunity look like? We are looking for a talented Cleaning Quality Assurance Manager who will manage our A clients, along with a number of our franchise owners. We have attained substantial growth year on year for the last four to five years and want to continue this trajectory. We do this by keeping our clients satisfied and by continually improving and maintaining our cleaning results.
A week in this job could look like this:
Visiting clients during the day and recording issues
Meeting with the client and asking for feedback
An evening training session with a cleaning franchise owner
Solving an issue or client request
What we'll love about you: You have a steadfast desire to serve and deliver high cleaning standards to our franchised customer base. Helping cleaning franchise owners to continually improve is something you love. It should be no surprise that your background has led you to manage quality standards in the cleaning sector. You are a people person that can lead from the front as very few people can clean as well as yourself. You don't mind working flexible hours to accommodate some evening training sessions.
You are a fast learner with an in-depth understanding of quality cleaning systems and standards. You can quickly create rapport; you're a natural motivator with high presentation and communication skills and are proficient in accounts management.
You will
Coach and grow people's capabilities and foster a results-driven culture
Have a proven ability in the cleaning sector
Audit cleaning standards and keep excellent records
Write simple reports
Deliver on all your agreements
What's in it for you? A supportive and friendly environment that encourages innovation, collaboration, and creative thinking. Besides working with great people and first-hand experience in promising sectors, we will reward you with a range of benefits, including:
Company car with on-site parking
Learn and build your leadership skills.
What's important to us:
Results
Accountability
Keeping to agreements
Finding ways to impress clients
Our values:
Be your word - We do what we promise
Create raving fans - We care about our clients' happiness
Stick to the plan - We follow the CC system to success
Our purpose: Crewcare is dedicated to a service that improves. We remain innovative and future-focused; our actions are inspired by ideas from our clients and our people.
Rarely does such a great position in this services sector become available. To apply for this role, please email your CV to [email protected]
Your application will include the following questions:
Which of the following statements best describes your right to work in New Zealand?
How many years' experience do you have as a Quality Assurance Manager?
How much notice are you required to give your current employer?
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