Claims Officer

Details of the offer

About New Zealand Couriers Proudly NZ-owned and operated, for over fifty years our company has been driving ahead of the competition thanks to our passionate team and results-focused service delivery. Now with over 1,100 employees, and 550 independent contractors in 25 locations across New Zealand, we are proud to serve the local communities we work in, to be New Zealand's most experienced courier provider, and to be the flagship brand of Freightways.


The Role Based at our Penrose branch, the Claims Officer works within our Admin team to quickly and efficiently investigate, process, and resolve claims for our customers. It is crucial that you have a high focus on attention to detail and are dedicated to accuracy, as in this role you'll be analysing situation factors to ensure accurate resolution of claims. You'll be in touch with claimants, contractors, and our Operations and Customer Services teams during investigations, so this is a greatly varied role – a chance to collaborate across teams and make impact both internally and on customers.


This is a permanent full-time position, working Monday to Friday during standard business hours.


Key responsibilities include:


To process and approve claims, in accordance with the Company's Conditions of Carriage
Assist customers, branches and other departments with follow up of claim enquiries
Ensure all targets are achieved and claims are processed accurately
Updating & accurate recordkeeping of damaged and mystery freight
Assisting in reconciling monthly accounts


You'll be well set up to succeed if:


You've got exceptional organisational skills
You have a customer-centric focus in all you do
You have experience in administration – highly regarded
You demonstrate computer literacy and ability to learn new systems
You have excellent written and verbal communication skills


Join us and in return we can offer


The opportunity to learn in the fast-paced freight/logistics space
Free onsite parking Career development opportunities with Freightways, an NZX Top 50 company


At New Zealand Couriers, we have forged an entrepreneurial spirit in all that we do, and are driven to get things done. If this sounds like you, apply here now! Please attach your CV and cover letter outlining your suitability for this role.


All candidates will be required to provide proof of NZ working rights and undergo pre-employment screening, including a criminal history check and drug test.


#J-18808-Ljbffr


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Job Function:

Requirements

Bartender - Huami (Part Time)

Skycity Entertainment Group – Auckland, North Island At SkyCity Auckland we're proud of being New Zealand's home of entertainment and so opportunities across...


Skycity Entertainment Group - Auckland

Published a month ago

Accounts & Office Administrator

Accounts Receivable/Credit Control (Accounting) Full time ANCRA Pty Ltd supply quality Load Restraint, Cargo Care, Plastic pallets, Pipe Tooling and Liquid M...


Anc Distribution - Auckland

Published a month ago

Team Coordinator

ABOUT THE JOB L'Oréal Professionnel Products division partners with salons, hairstylists, and the hairdressing industry. They provide high-quality haircare ...


L'Oreal - Auckland

Published a month ago

Personal Assistant And Office Administrator

Personal Assistant and Office Administrator Are you an organised and proactive individual with a passion for providing high-level administrative support? Cas...


Cash Converters - Auckland

Published a month ago

Built at: 2024-11-22T16:07:03.273Z