Description : Marsh is seeking candidates for the following position based in Auckland or Christchurch Claims Coordinator What can you expect?
Wellnz , a part of Marsh, is a leader in human risk consultancy.
We work closely with our employers to support their people with injury management, return to work support for non-injury factors (illness, mental health), injury prevention, early intervention, and other wellbeing services.
This role is office based and mainly involves liaising with internal staff, but also clients and medical providers via telephone and email, therefore it's important that you're comfortable working in an office environment with a high level of administration and communication both via email and telephone.
What is in it for you?
This is an exciting opportunity for a motivated Claims Coordinator looking for something different, where they can put their excellent case management and relationship building skills to great use.
Marsh strongly believes in Feeling comfortable bringing your whole self to work is a fundamental right of every colleague .
We offer the following benefits to our colleagues so they feel valued each day at work : - Matched KiwiSaver up to 4% Subsidised Southern Cross Health insurance Life and Salary Continuance insurance Wellbeing programmes and Wellbeing Days Fruit baskets Modern CBD offices Great team environment with energetic and supportive colleagues Flexible working opportunities for the right candidate supporting work / life balance to suit your needs and ours Opportunity to learn and grow as a professional Paid parental leave Additional Lifestyle Leave Volunteer Leave In this role, you will be responsible for : Claims management of a portfolio of clients Management of claims to meet SLA, AEP audit standards, legislation and Wellnz's commitment to quality Provide support to case managers in the implementation and delivery of services to meet SLA and AEP audit standards.
To co-ordinate and facilitate appropriate cover and entitlement services to ensure a timely, efficient and cost effective service is provided, on behalf of clients Promote the healthy and safe working environment Identify new business opportunities We would like you to have : At least 1 years experience in claims management / or equivalent or 1 years working experience in a relevant health discipline or administration Commitment to the philosophy of a case management model of practice Excellent communication, interpersonal and relationship skills Sensitivity to equity, disabilities and various other social and cultural issues Excellent written and oral communication skills Strong customer service skills and customer focused Negotiation skills Keyboard skills in Word and Excel Proven time management and organisational skills including the ability to meet deadlines and work under pressure Self-motivated and energetic Team player If you wish to be part of a dynamic team in an outcome focused environment, then we want to hear from you!
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