Claims AdministratorJoin a leading electronics service centre! Embrace a full-time role in a dynamic team, managing claims, accounts, data entry, customer queries, and more.Our client is a leading service centre for all major audio-visual and whiteware brands, proudly operating for 25 years. Located in Rotorua, they serve the wider Bay of Plenty and Waikato regions. This is your chance to become part of a hardworking, down-to-earth team that values collaboration and dedication!Key Responsibilities:Processing Claims and Warranties: Ensure a smooth experience for customers with efficient handling of claims.Accounts Payable & Receivable: Support our financial processes to keep operations running seamlessly.High Volume Data Entry: Showcase your attention to detail in managing data effectively.First Point of Contact for Customers: Be the friendly face or voice that makes a positive impression.Responding to Customer Queries: Handle emails and phone calls with prompt, helpful responses.Ordering Parts and Receipting Goods: Coordinate the ordering process and ensure accurate receipting of goods.Providing Estimates and Assisting with Quotes: Help customers with estimates and support them through the quoting process.Record Management: Keep customer and service-related information organized and up-to-date.Liaising with Technicians: Collaborate closely with technicians to ensure smooth operations.Coordination and Scheduling: Help manage scheduling for our other branch effectively.General Administration Duties: Support various administrative tasks to keep the team on track.What We're Looking For:Desire Electronics Knowledge: A sound understanding of electronics is a plus!Multi-task with Ease: Stay calm and organized while juggling multiple tasks and deadlines.Be Systems-Oriented: Embrace processes that enhance efficiency and accuracy.Proficient in Microsoft Office: Utilize your skills to streamline daily tasks.Build Relationships: Relate well to diverse individuals and foster strong internal and external connections.Collaborate Effectively: Work as part of a team, contributing ideas and making decisive actions.Strong Communicator: Demonstrate excellent communication skills, both verbally and in writing.Time Management Wizard: Prioritize tasks and coordinate effectively for purposeful outcomes.Bring a Positive Attitude: Approach each day with a friendly and upbeat demeanor.Work Schedule and Growth Opportunities:This full-time role runs from Monday to Friday, 8:00 AM to 5:00 PM, with some flexibility for outstanding candidates. You'll have the chance to develop new software skills and explore different areas of the business through cross-training, empowering you to become a versatile asset to the team!Ready to Make an Impact?If you're excited about this opportunity and believe you'd be a great fit for the team, we want to hear from you! Apply today and take the next step in your career!Please apply online and direct any questions to Bex Temple, Recruitment Specialist at Talent ID Recruitment Ltd. ******.
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